{"id":12079,"date":"2026-07-01T13:11:30","date_gmt":"2026-07-01T13:11:30","guid":{"rendered":"https:\/\/zxcm.com\/?post_type=faq&#038;p=12079"},"modified":"2026-07-01T13:11:30","modified_gmt":"2026-07-01T13:11:30","slug":"account-management-settings","status":"publish","type":"faq","link":"https:\/\/zxcm.com\/es\/faq\/account-management-settings\/","title":{"rendered":"Administraci\u00f3n y configuraci\u00f3n de la cuenta"},"content":{"rendered":"<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-8083f09e wp-block-group-is-layout-grid\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;padding-top:var(--wp--preset--spacing--30);padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-style:none;border-top-width:0px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>C\u00f3mo puedo cambiar mis datos personales (correo electr\u00f3nico, n\u00famero de tel\u00e9fono o direcci\u00f3n)?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Para actualizar sus datos personales, inicie sesi\u00f3n en el Portal de Clientes de ZXCM y acceda a Informaci\u00f3n de Perfil. Algunos cambios pueden requerir verificaci\u00f3n adicional o documentos justificativos por motivos de seguridad y cumplimiento normativo.<\/p>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Tenga en cuenta: Actualizar su informaci\u00f3n personal restablecer\u00e1 su nivel de verificaci\u00f3n. Deber\u00e1 verificar su identidad nuevamente para recuperar el acceso completo a las operaciones financieras, incluidos los dep\u00f3sitos y retiros.<\/p>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Si no puede actualizar ciertos datos directamente, p\u00f3ngase en contacto con el servicio de atenci\u00f3n al cliente para obtener ayuda.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-style:none;border-top-width:0px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>C\u00f3mo puedo descargar mis extractos de cuenta o el historial de transacciones?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">El historial de transacciones est\u00e1 disponible en el Portal del Cliente de ZXCM, en la secci\u00f3n Historial de transacciones, e incluye registros de dep\u00f3sitos, retiros, operaciones de cambio, transferencias y transferencias internas.<\/p>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Los extractos de cuenta est\u00e1n disponibles a trav\u00e9s de su cuenta de trading MT5. Actualmente, no es posible descargar los extractos de cuenta ni el historial de transacciones desde el Portal del Cliente.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How do I change my personal details (email, phone number, or address)? To update your personal details, log in to the ZXCM Client Portal and navigate to Profile Info. Some changes may require additional verification or supporting documents for security and compliance purposes. Please note: Updating your personal information will reset your verification level. 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