{"id":12061,"date":"2026-07-01T11:45:03","date_gmt":"2026-07-01T11:45:03","guid":{"rendered":"https:\/\/zxcm.com\/?post_type=faq&#038;p=12061"},"modified":"2026-07-01T11:53:25","modified_gmt":"2026-07-01T11:53:25","slug":"account-opening-verification","status":"publish","type":"faq","link":"https:\/\/zxcm.com\/pt\/faq\/account-opening-verification\/","title":{"rendered":"Abertura e verifica\u00e7\u00e3o de conta"},"content":{"rendered":"<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-8083f09e wp-block-group-is-layout-grid\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;padding-top:var(--wp--preset--spacing--30);padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-color:#cccccc;border-top-width:1px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>Que documentos s\u00e3o necess\u00e1rios para verificar a minha conta?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Para concluir a verifica\u00e7\u00e3o da conta, precisa de enviar:<\/p>\n\n\n\n<ul class=\"wp-block-list faq-answer\">\n<li style=\"padding-bottom:var(--wp--preset--spacing--10)\"><strong>Comprovativo de identidade: <\/strong>Um documento de identifica\u00e7\u00e3o v\u00e1lido emitido pelo governo, como um passaporte, um cart\u00e3o de identidade nacional ou uma carta de condu\u00e7\u00e3o.<\/li>\n\n\n\n<li><strong>Comprovativo de morada: <\/strong>Uma conta de servi\u00e7os p\u00fablicos recente, um extrato banc\u00e1rio ou correspond\u00eancia oficial do governo emitida nos \u00faltimos 6 meses, que mostre claramente o seu nome e endere\u00e7o de casa.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-style:none;border-top-width:0px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>Quanto tempo demora o processo de verifica\u00e7\u00e3o da conta ap\u00f3s o envio dos meus documentos?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">A verifica\u00e7\u00e3o da conta demora geralmente 24 a 48 horas \u00fateis ap\u00f3s o envio de todos os documentos necess\u00e1rios. Al\u00e9m da an\u00e1lise dos documentos, precisa de concluir com sucesso um teste de verifica\u00e7\u00e3o obrigat\u00f3rio. A sua conta s\u00f3 ser\u00e1 totalmente verificada ap\u00f3s a conclus\u00e3o da verifica\u00e7\u00e3o dos documentos e do teste.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-style:none;border-top-width:0px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>Que formatos de ficheiro s\u00e3o aceites para documentos de verifica\u00e7\u00e3o de identidade e morada?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Os documentos podem ser enviados nos formatos JPG, PNG ou PDF. Os ficheiros devem ser n\u00edtidos, coloridos e totalmente vis\u00edveis. Imagens desfocadas, documentos recortados ou c\u00f3pias a preto e branco poder\u00e3o ser rejeitados.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-style:none;border-top-width:0px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>\u00c9 poss\u00edvel abrir simultaneamente uma conta de negocia\u00e7\u00e3o real e uma conta de demonstra\u00e7\u00e3o?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Sim, os clientes podem abrir contas reais e contas de demonstra\u00e7\u00e3o. As contas de demonstra\u00e7\u00e3o permitem praticar a negocia\u00e7\u00e3o com fundos virtuais, enquanto as contas reais s\u00e3o utilizadas para a negocia\u00e7\u00e3o com dinheiro real.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-style:none;border-top-width:0px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>Existe um limite para o n\u00famero de contas de negocia\u00e7\u00e3o que posso abrir?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">O n\u00famero de contas de negocia\u00e7\u00e3o que pode abrir est\u00e1 sujeito \u00e0s pol\u00edticas internas e aos requisitos regulamentares. As contas adicionais podem exigir aprova\u00e7\u00e3o e devem cumprir os termos e condi\u00e7\u00f5es aplic\u00e1veis.<\/p>\n<\/div>\n\n\n\n<script>document.addEventListener('DOMContentLoaded', function() {\n  const faqCards = document.querySelectorAll('.faq-card');\n  \n  faqCards.forEach(card => {\n    card.addEventListener('click', function () {\n      if (this.classList.contains('force-focus')) {\n        this.classList.remove('force-focus');\n        this.blur();\n      }\n      else {\n        this.classList.add('force-focus');\n        faqCards.forEach(otherCard => {\n          if (otherCard !== this) {\n            otherCard.classList.remove('force-focus');\n            otherCard.blur();\n          }\n        });\n      }\n    });\n  });\n});<\/script>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>What documents are required to verify my account? To complete account verification, you are required to submit: How long does the account verification process take after submitting my documents? Account verification typically takes 24 to 48 business hours after all required documents have been submitted. In addition to document review, you must successfully complete a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","faq_category":[204],"faq_tag":[],"class_list":["post-12061","faq","type-faq","status-publish","hentry","faq_category-account-opening-verification"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Account Opening &amp; Verification | ZXCM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zxcm.com\/pt\/faq\/account-opening-verification\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Account Opening &amp; Verification | ZXCM\" \/>\n<meta property=\"og:description\" content=\"What documents are required to verify my account? 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