{"id":12079,"date":"2026-07-01T13:11:30","date_gmt":"2026-07-01T13:11:30","guid":{"rendered":"https:\/\/zxcm.com\/?post_type=faq&#038;p=12079"},"modified":"2026-07-01T13:11:30","modified_gmt":"2026-07-01T13:11:30","slug":"account-management-settings","status":"publish","type":"faq","link":"https:\/\/zxcm.com\/pt\/faq\/account-management-settings\/","title":{"rendered":"Gest\u00e3o e configura\u00e7\u00f5es da conta"},"content":{"rendered":"<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-8083f09e wp-block-group-is-layout-grid\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;padding-top:var(--wp--preset--spacing--30);padding-right:0;padding-bottom:var(--wp--preset--spacing--30);padding-left:0\">\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-style:none;border-top-width:0px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>Como alterar os meus dados pessoais (e-mail, n\u00famero de telefone ou morada)?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Para atualizar os seus dados pessoais, aceda ao Portal do Cliente ZXCM e navegue at\u00e9 Informa\u00e7\u00e3o do Perfil. Algumas altera\u00e7\u00f5es podem exigir uma verifica\u00e7\u00e3o adicional ou documentos comprovativos para fins de seguran\u00e7a e conformidade.<\/p>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Aten\u00e7\u00e3o: A atualiza\u00e7\u00e3o das suas informa\u00e7\u00f5es pessoais ir\u00e1 repor o seu n\u00edvel de verifica\u00e7\u00e3o. Ser\u00e1 necess\u00e1rio verificar novamente a sua identidade para recuperar o acesso total \u00e0s opera\u00e7\u00f5es financeiras, incluindo dep\u00f3sitos e levantamentos.<\/p>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Caso n\u00e3o consiga atualizar determinados dados diretamente, contacte o apoio ao cliente para obter ajuda.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group faq-card wp-container-content-64aeeb98 is-layout-grid wp-container-core-group-is-layout-079c2d55 wp-block-group-is-layout-grid\" style=\"border-top-style:none;border-top-width:0px;border-bottom-color:#cccccc;border-bottom-width:1px;padding-top:2.5rem;padding-right:2.5rem;padding-bottom:2.5rem;padding-left:4rem\">\n<div class=\"wp-block-group wp-container-content-64aeeb98 is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-73d85c4d wp-block-group-is-layout-flex\">\n<p class=\"wp-container-content-69bc4bdf wp-block-paragraph\" style=\"font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.86), 1.5rem);\"><strong>Como posso descarregar os meus extratos banc\u00e1rios ou hist\u00f3rico de transa\u00e7\u00f5es?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group faq-icons is-nowrap is-layout-flex wp-container-core-group-is-layout-f56f613f wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized faq-closed\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/close.png\" alt=\"\" style=\"width:26px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized faq-opened\"><img decoding=\"async\" src=\"https:\/\/zxcm.com\/wp-content\/uploads\/2026\/01\/open.png\" alt=\"\" style=\"width:26px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">O hist\u00f3rico de transa\u00e7\u00f5es est\u00e1 dispon\u00edvel no Portal do Cliente ZXCM, na sec\u00e7\u00e3o Hist\u00f3rico de Transa\u00e7\u00f5es, e inclui registos de dep\u00f3sitos, levantamentos, transa\u00e7\u00f5es cambiais, transfer\u00eancias e transfer\u00eancias internas.<\/p>\n\n\n\n<p class=\"faq-answer wp-container-content-64aeeb98 wp-block-paragraph\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.208), 1rem);\">Os extratos de conta est\u00e3o dispon\u00edveis atrav\u00e9s da sua conta de negocia\u00e7\u00e3o MT5. O download de extratos de conta ou hist\u00f3rico de transa\u00e7\u00f5es atrav\u00e9s do Portal do Cliente n\u00e3o est\u00e1 dispon\u00edvel de momento.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How do I change my personal details (email, phone number, or address)? To update your personal details, log in to the ZXCM Client Portal and navigate to Profile Info. Some changes may require additional verification or supporting documents for security and compliance purposes. Please note: Updating your personal information will reset your verification level. 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