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Which legal entity operates the ZXCM platform?
The ZXCM platform is operated by its respective legal entity as outlined in the official company documentation. Full details regarding the operating entity, registration, and jurisdiction are available on the ZXCM website and in the legal documents.
Where can I find ZXCM’s Terms & Conditions, Privacy Policy, and Risk Disclosure?
ZXCM’s Terms & Conditions, Privacy Policy, and Risk Disclosure documents are available on the official website. These documents can be accessed at any time and should be reviewed carefully before opening or using a trading account.
Does ZXCM accept clients from all countries?
ZXCM does not accept clients who are residents of certain jurisdictions due to regulatory and compliance requirements. Currently, residents of the United States, Iran and North Korea are not accepted.
Client eligibility may be subject to change, and prospective clients are advised to check availability during registration or contact customer support for the most up-to-date information.
How does ZXCM ensure fair order execution?
ZXCM aims to provide fair and transparent order execution by processing trades based on available market prices and liquidity at the time of execution. Orders are executed according to the broker’s execution policy, which outlines how prices, speed, and order handling are managed under normal market conditions.
How can I submit a complaint or dispute?
If you wish to submit a complaint or raise a dispute, please contact ZXCM customer support through the official communication channels. You may also send your complaint directly by email to support@zxcm.com. Complaints are handled in accordance with ZXCM’s internal complaints handling procedures, and you may be asked to provide supporting information to assist with the review.