Deposits & Withdrawals

What payment methods are available for deposits and withdrawals at ZXCM?

ZXCM supports multiple secure payment methods for both deposits and withdrawals, including bank wire transfers and approved electronic payment solutions. Available methods may vary depending on the client’s country and account type.

How long does it take for deposits to be credited to my trading account?

Deposit processing times depend on the payment method used. Electronic payments are usually credited instantly or within a few hours, while bank wire transfers may take 1 to 5 business days to reflect in your trading account.

How long does it take to process withdrawals?

Withdrawal requests are typically processed by ZXCM within 1 business day. Once approved, the time it takes for funds to reach your account depends on the chosen payment method and your bank or payment provider.

Are there any fees for deposits or withdrawals?

ZXCM does not charge internal fees for deposits or withdrawals. However, fees may be applied by banks, payment service providers, or other third parties, and these are outside of ZXCM’s control.

For crypto currency transactions (USDT), a fee of 0.6% applies to deposits and withdrawals exceeding USD 10,000.

Can I withdraw funds if I have open trading positions?

Yes, you may withdraw funds while having open positions, provided that your remaining account balance is sufficient to maintain the margin required for those positions.

What should I do if my deposit does not appear in my trading account?

If your deposit does not appear within the expected timeframe, please first verify the transaction with your payment provider. If the issue persists, contact ZXCM’s customer support (support@zxcm.com) and provide proof of payment for further assistance.

What is the minimum withdrawal amount?

The minimum withdrawal amount depends on the selected payment method. Details can be found on the client portal, or you may contact customer support for specific information.

Can I withdraw profits from my trading account?

Yes, profits generated through trading can be withdrawn at any time, subject to account for verification requirements and available free margin. Withdrawals are processed using the same payment method originally used for the deposit, in accordance with anti-money laundering regulations.